diff --git a/app/Config/Routes.php b/app/Config/Routes.php
index 0259e17..2c536d7 100644
--- a/app/Config/Routes.php
+++ b/app/Config/Routes.php
@@ -221,6 +221,9 @@ $routes->group('bag', ['filter' => 'adminAuth'], static function ($routes): void
     $routes->post('password-change', 'Admin\PasswordChange::update');
 });
 
+// 사용자 의견 접수 (로그인 사용자)
+$routes->post('feedback', 'Feedback::store', ['filter' => 'loginAuth']);
+
 // Auth
 $routes->get('login', 'Auth::showLoginForm');
 $routes->post('login', 'Auth::login');
@@ -236,6 +239,13 @@ $routes->post('register', 'Auth::register');
 $routes->group('admin', ['filter' => 'adminAuth'], static function ($routes): void {
     $routes->get('select-local-government', 'Admin\SelectLocalGovernment::index');
     $routes->post('select-local-government', 'Admin\SelectLocalGovernment::store');
+
+    // 사용자 의견 검토
+    $routes->get('feedback', 'Admin\Feedback::index');
+    $routes->get('feedback/image/(:num)', 'Admin\Feedback::image/$1');
+    $routes->get('feedback/file/(:num)', 'Admin\Feedback::file/$1');
+    $routes->get('feedback/(:num)', 'Admin\Feedback::show/$1');
+    $routes->post('feedback/(:num)/status', 'Admin\Feedback::updateStatus/$1');
     $routes->get('/', 'Admin\Dashboard::index');
     $routes->get('users', 'Admin\User::index');
     $routes->get('users/create', 'Admin\User::create');
diff --git a/app/Controllers/Admin/Feedback.php b/app/Controllers/Admin/Feedback.php
new file mode 100644
index 0000000..2877d14
--- /dev/null
+++ b/app/Controllers/Admin/Feedback.php
@@ -0,0 +1,145 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Controllers\Admin;
+
+use App\Controllers\BaseController;
+use App\Models\FeedbackFileModel;
+use App\Models\FeedbackModel;
+use CodeIgniter\HTTP\ResponseInterface;
+use Config\Roles;
+
+/**
+ * 사용자 의견 검토(관리자). super·본부는 전체, 지자체관리자는 자기 지자체만.
+ */
+class Feedback extends BaseController
+{
+    private function scopeLgIdx(): ?int
+    {
+        helper('admin');
+        $level = (int) session()->get('mb_level');
+        if (Roles::isSuperAdminEquivalent($level)) {
+            return null; // 전체
+        }
+
+        return admin_effective_lg_idx();
+    }
+
+    public function index(): string
+    {
+        $model = model(FeedbackModel::class);
+        $builder = $model->orderBy('fb_idx', 'DESC');
+
+        $scope = $this->scopeLgIdx();
+        if ($scope !== null) {
+            $builder->where('fb_lg_idx', $scope);
+        }
+
+        $status = (string) ($this->request->getGet('status') ?? '');
+        if (in_array($status, FeedbackModel::STATUSES, true)) {
+            $builder->where('fb_status', $status);
+        }
+
+        $list  = $builder->paginate(20);
+        $pager = $model->pager;
+
+        return view('admin/layout', [
+            'title'   => '사용자 의견',
+            'content' => view('admin/feedback/index', [
+                'list'   => $list,
+                'pager'  => $pager,
+                'status' => $status,
+            ]),
+        ]);
+    }
+
+    public function show(int $id): string|ResponseInterface
+    {
+        $model = model(FeedbackModel::class);
+        $row   = $model->find($id);
+        $scope = $this->scopeLgIdx();
+        if ($row === null || ($scope !== null && (int) $row->fb_lg_idx !== $scope)) {
+            return redirect()->to(site_url('admin/feedback'))->with('error', '의견을 찾을 수 없습니다.');
+        }
+
+        $files = model(FeedbackFileModel::class)
+            ->where('ff_fb_idx', $id)
+            ->orderBy('ff_idx', 'ASC')
+            ->findAll();
+
+        return view('admin/layout', [
+            'title'   => '의견 상세',
+            'content' => view('admin/feedback/show', ['row' => $row, 'files' => $files]),
+        ]);
+    }
+
+    public function updateStatus(int $id): ResponseInterface
+    {
+        $model = model(FeedbackModel::class);
+        $row   = $model->find($id);
+        $scope = $this->scopeLgIdx();
+        if ($row === null || ($scope !== null && (int) $row->fb_lg_idx !== $scope)) {
+            return redirect()->to(site_url('admin/feedback'))->with('error', '의견을 찾을 수 없습니다.');
+        }
+
+        $status = (string) $this->request->getPost('fb_status');
+        $memo   = (string) $this->request->getPost('fb_admin_memo');
+        $update = ['fb_admin_memo' => mb_substr($memo, 0, 2000)];
+        if (in_array($status, FeedbackModel::STATUSES, true)) {
+            $update['fb_status'] = $status;
+        }
+        $model->update($id, $update);
+
+        return redirect()->to(site_url('admin/feedback/' . $id))->with('success', '처리 상태를 저장했습니다.');
+    }
+
+    /** 스크린샷 이미지 서빙 (관리자만, writable 보호 유지) */
+    public function image(int $id): ResponseInterface
+    {
+        $model = model(FeedbackModel::class);
+        $row   = $model->find($id);
+        $scope = $this->scopeLgIdx();
+        if ($row === null || ($scope !== null && (int) $row->fb_lg_idx !== $scope) || empty($row->fb_screenshot)) {
+            return $this->response->setStatusCode(404)->setBody('not found');
+        }
+
+        $path = WRITEPATH . 'uploads/feedback/' . basename((string) $row->fb_screenshot);
+        if (! is_file($path)) {
+            return $this->response->setStatusCode(404)->setBody('not found');
+        }
+
+        $mime = str_ends_with($path, '.png') ? 'image/png' : 'image/jpeg';
+
+        return $this->response
+            ->setHeader('Content-Type', $mime)
+            ->setHeader('Cache-Control', 'private, max-age=300')
+            ->setBody((string) file_get_contents($path));
+    }
+
+    /** 첨부 이미지(feedback_file) 서빙 — 관리자만, 테넌트 검증 */
+    public function file(int $ffIdx): ResponseInterface
+    {
+        $ff = model(FeedbackFileModel::class)->find($ffIdx);
+        if ($ff === null) {
+            return $this->response->setStatusCode(404)->setBody('not found');
+        }
+        $fb    = model(FeedbackModel::class)->find((int) $ff->ff_fb_idx);
+        $scope = $this->scopeLgIdx();
+        if ($fb === null || ($scope !== null && (int) $fb->fb_lg_idx !== $scope)) {
+            return $this->response->setStatusCode(404)->setBody('not found');
+        }
+
+        $path = WRITEPATH . 'uploads/feedback/' . basename((string) $ff->ff_path);
+        if (! is_file($path)) {
+            return $this->response->setStatusCode(404)->setBody('not found');
+        }
+
+        $mime = (string) ($ff->ff_mime ?: (str_ends_with($path, '.png') ? 'image/png' : 'image/jpeg'));
+
+        return $this->response
+            ->setHeader('Content-Type', $mime)
+            ->setHeader('Cache-Control', 'private, max-age=300')
+            ->setBody((string) file_get_contents($path));
+    }
+}
diff --git a/app/Controllers/Feedback.php b/app/Controllers/Feedback.php
new file mode 100644
index 0000000..aca7950
--- /dev/null
+++ b/app/Controllers/Feedback.php
@@ -0,0 +1,98 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Controllers;
+
+use App\Models\FeedbackFileModel;
+use App\Models\FeedbackModel;
+use CodeIgniter\HTTP\ResponseInterface;
+
+/**
+ * 사용자 의견 접수. 로그인 사용자가 화면에서 남긴 의견 + 스크린샷을 저장한다.
+ * (계정·지자체는 클라이언트 값을 믿지 않고 세션에서 채운다.)
+ */
+class Feedback extends BaseController
+{
+    public function store(): ResponseInterface
+    {
+        if (! session()->get('logged_in')) {
+            return $this->response->setStatusCode(401)->setJSON(['ok' => false, 'message' => '로그인이 필요합니다.']);
+        }
+
+        $content = trim((string) $this->request->getPost('content'));
+        if ($content === '') {
+            return $this->response->setJSON(['ok' => false, 'message' => '의견 내용을 입력해 주세요.']);
+        }
+        if (mb_strlen($content) > 1000) {
+            $content = mb_substr($content, 0, 1000);
+        }
+
+        helper('admin');
+        $lgIdx = function_exists('admin_effective_lg_idx') ? admin_effective_lg_idx() : null;
+        if (! $lgIdx) {
+            $raw   = session()->get('mb_lg_idx');
+            $lgIdx = ($raw !== null && $raw !== '') ? (int) $raw : null;
+        }
+
+        $model = model(FeedbackModel::class);
+        $id    = $model->insert([
+            'fb_lg_idx'     => $lgIdx,
+            'fb_mb_idx'     => (int) session()->get('mb_idx'),
+            'fb_mb_name'    => (string) (session()->get('mb_name') ?? ''),
+            'fb_mb_level'   => (int) session()->get('mb_level'),
+            'fb_content'    => $content,
+            'fb_page_url'   => mb_substr((string) $this->request->getPost('page_url'), 0, 255),
+            'fb_page_title' => mb_substr((string) $this->request->getPost('page_title'), 0, 255),
+            'fb_user_agent' => mb_substr((string) $this->request->getHeaderLine('User-Agent'), 0, 255),
+            'fb_status'     => 'new',
+        ], true);
+
+        if (! $id) {
+            return $this->response->setJSON(['ok' => false, 'message' => '저장 중 오류가 발생했습니다.']);
+        }
+
+        $dir = WRITEPATH . 'uploads/feedback/';
+        if (! is_dir($dir)) {
+            @mkdir($dir, 0775, true);
+        }
+        $fileModel = model(FeedbackFileModel::class);
+
+        // 1) 화면 캡처(dataURL) — 실패해도 의견 본문은 이미 저장됨
+        $shot = (string) $this->request->getPost('screenshot');
+        if ($shot !== '' && preg_match('#^data:image/(png|jpeg);base64,#', $shot, $m) === 1) {
+            $ext = $m[1] === 'png' ? 'png' : 'jpg';
+            $bin = base64_decode(substr($shot, strpos($shot, ',') + 1), true);
+            if ($bin !== false && strlen($bin) <= 5 * 1024 * 1024) {
+                $file = 'fb_' . (int) $id . '_cap_' . bin2hex(random_bytes(4)) . '.' . $ext;
+                if (@file_put_contents($dir . $file, $bin) !== false) {
+                    $model->update($id, ['fb_screenshot' => $file]); // 목록 캡처여부 표시용
+                    $fileModel->insert(['ff_fb_idx' => $id, 'ff_kind' => 'capture', 'ff_path' => $file, 'ff_mime' => 'image/' . ($ext === 'png' ? 'png' : 'jpeg')]);
+                }
+            }
+        }
+
+        // 2) 사용자가 첨부한 이미지(여러 장)
+        $allowed = ['image/png' => 'png', 'image/jpeg' => 'jpg', 'image/gif' => 'gif', 'image/webp' => 'webp'];
+        $count   = 0;
+        foreach ($this->request->getFileMultiple('files') ?? [] as $f) {
+            if ($count >= 5 || $f === null || ! $f->isValid() || $f->hasMoved()) {
+                continue;
+            }
+            $mime = (string) $f->getMimeType();
+            if (! isset($allowed[$mime]) || $f->getSize() > 5 * 1024 * 1024) {
+                continue;
+            }
+            $file = 'fb_' . (int) $id . '_up_' . bin2hex(random_bytes(4)) . '.' . $allowed[$mime];
+            try {
+                $f->move($dir, $file);
+                $fileModel->insert(['ff_fb_idx' => $id, 'ff_kind' => 'upload', 'ff_path' => $file, 'ff_mime' => $mime]);
+                $count++;
+            } catch (\Throwable $e) {
+                // 개별 파일 실패는 건너뜀
+            }
+        }
+
+        return $this->response->setJSON(['ok' => true]);
+    }
+}
diff --git a/app/Models/FeedbackFileModel.php b/app/Models/FeedbackFileModel.php
new file mode 100644
index 0000000..b7b9215
--- /dev/null
+++ b/app/Models/FeedbackFileModel.php
@@ -0,0 +1,23 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Models;
+
+use CodeIgniter\Model;
+
+/**
+ * 사용자 의견 첨부 이미지(캡처/업로드).
+ */
+class FeedbackFileModel extends Model
+{
+    protected $table         = 'feedback_file';
+    protected $primaryKey    = 'ff_idx';
+    protected $returnType    = 'object';
+    protected $useTimestamps = true;
+    protected $createdField  = 'ff_regdate';
+    protected $updatedField  = '';
+    protected $dateFormat    = 'datetime';
+
+    protected $allowedFields = ['ff_fb_idx', 'ff_kind', 'ff_path', 'ff_mime'];
+}
diff --git a/app/Models/FeedbackModel.php b/app/Models/FeedbackModel.php
new file mode 100644
index 0000000..b03d451
--- /dev/null
+++ b/app/Models/FeedbackModel.php
@@ -0,0 +1,40 @@
+<?php
+
+declare(strict_types=1);
+
+namespace App\Models;
+
+use CodeIgniter\Model;
+
+/**
+ * 사용자 의견(피드백) 모델.
+ */
+class FeedbackModel extends Model
+{
+    protected $table         = 'feedback';
+    protected $primaryKey    = 'fb_idx';
+    protected $returnType    = 'object';
+    protected $useTimestamps = true;
+    protected $createdField  = 'fb_regdate';
+    protected $updatedField  = 'fb_updated';
+    protected $dateFormat    = 'datetime';
+
+    protected $allowedFields = [
+        'fb_lg_idx', 'fb_mb_idx', 'fb_mb_name', 'fb_mb_level',
+        'fb_content', 'fb_page_url', 'fb_page_title', 'fb_screenshot',
+        'fb_user_agent', 'fb_status', 'fb_admin_memo',
+    ];
+
+    /** 허용 상태 값 */
+    public const STATUSES = ['new', 'in_progress', 'done', 'hold'];
+
+    public static function statusLabel(string $s): string
+    {
+        return [
+            'new'         => '접수',
+            'in_progress' => '처리중',
+            'done'        => '완료',
+            'hold'        => '보류',
+        ][$s] ?? $s;
+    }
+}
diff --git a/app/Views/admin/feedback/index.php b/app/Views/admin/feedback/index.php
new file mode 100644
index 0000000..c6023cd
--- /dev/null
+++ b/app/Views/admin/feedback/index.php
@@ -0,0 +1,66 @@
+<?php
+declare(strict_types=1);
+/**
+ * @var list<object> $list
+ * @var string $status
+ */
+use App\Models\FeedbackModel;
+
+$list   = $list ?? [];
+$status = (string) ($status ?? '');
+$badge = static function (string $s): string {
+    $map = [
+        'new'         => 'bg-blue-50 text-blue-700',
+        'in_progress' => 'bg-amber-50 text-amber-700',
+        'done'        => 'bg-emerald-50 text-emerald-700',
+        'hold'        => 'bg-gray-100 text-gray-500',
+    ];
+    $c = $map[$s] ?? 'bg-gray-100 text-gray-600';
+    return '<span class="inline-block px-2 py-0.5 rounded-full text-[11px] font-medium ' . $c . '">' . esc(FeedbackModel::statusLabel($s)) . '</span>';
+};
+?>
+<section class="border-b border-gray-300 p-2 shrink-0 bg-control-panel flex flex-wrap items-center justify-between gap-2">
+  <span class="text-sm font-bold text-gray-700">사용자 의견</span>
+  <form method="get" class="flex items-center gap-2 text-sm">
+    <select name="status" class="border border-gray-300 rounded px-2 py-1 text-sm" onchange="this.form.submit()">
+      <option value="">전체 상태</option>
+      <?php foreach (FeedbackModel::STATUSES as $s): ?>
+      <option value="<?= esc($s, 'attr') ?>" <?= $status === $s ? 'selected' : '' ?>><?= esc(FeedbackModel::statusLabel($s)) ?></option>
+      <?php endforeach; ?>
+    </select>
+  </form>
+</section>
+
+<div class="border border-gray-300 rounded-lg p-4 overflow-auto mt-2">
+  <table class="w-full data-table">
+    <thead>
+      <tr>
+        <th class="w-16 text-left">번호</th>
+        <th class="w-36 text-left">일시</th>
+        <th class="w-20 text-left">상태</th>
+        <th class="text-left">화면</th>
+        <th class="text-left">내용</th>
+        <th class="w-24 text-left">작성자</th>
+        <th class="w-16 text-center">캡처</th>
+      </tr>
+    </thead>
+    <tbody>
+      <?php if (empty($list)): ?>
+      <tr><td colspan="7" class="text-center text-gray-400 py-6">접수된 의견이 없습니다.</td></tr>
+      <?php else: ?>
+        <?php foreach ($list as $row): ?>
+        <tr class="cursor-pointer hover:bg-blue-50/60" onclick="window.location.href='<?= site_url('admin/feedback/' . (int) $row->fb_idx) ?>'">
+          <td class="text-left text-gray-500"><?= (int) $row->fb_idx ?></td>
+          <td class="text-left text-gray-500 text-[12px]"><?= esc((string) ($row->fb_regdate ?? '')) ?></td>
+          <td class="text-left"><?= $badge((string) ($row->fb_status ?? 'new')) ?></td>
+          <td class="text-left text-[12px] text-gray-600"><?= esc((string) ($row->fb_page_title ?: $row->fb_page_url)) ?></td>
+          <td class="text-left"><?= esc(mb_substr((string) $row->fb_content, 0, 50)) ?><?= mb_strlen((string) $row->fb_content) > 50 ? '…' : '' ?></td>
+          <td class="text-left text-[12px]"><?= esc((string) ($row->fb_mb_name ?? '')) ?></td>
+          <td class="text-center"><?= ! empty($row->fb_screenshot) ? '<i class="fa-regular fa-image text-gray-400"></i>' : '' ?></td>
+        </tr>
+        <?php endforeach; ?>
+      <?php endif; ?>
+    </tbody>
+  </table>
+</div>
+<?php if (isset($pager)): ?><div class="mt-3"><?= $pager->links() ?></div><?php endif; ?>
diff --git a/app/Views/admin/feedback/show.php b/app/Views/admin/feedback/show.php
new file mode 100644
index 0000000..de1cb37
--- /dev/null
+++ b/app/Views/admin/feedback/show.php
@@ -0,0 +1,64 @@
+<?php
+declare(strict_types=1);
+/** @var object $row */
+use App\Models\FeedbackModel;
+?>
+<section class="border-b border-gray-300 p-2 shrink-0 bg-control-panel flex items-center justify-between gap-2">
+  <span class="text-sm font-bold text-gray-700">의견 상세 #<?= (int) $row->fb_idx ?></span>
+  <a href="<?= site_url('admin/feedback') ?>" class="text-sm text-gray-600 hover:underline">목록으로</a>
+</section>
+
+<div class="grid grid-cols-1 lg:grid-cols-2 gap-3 mt-2">
+  <section class="border border-gray-300 rounded-lg overflow-hidden">
+    <div class="px-3 py-2 border-b bg-gray-50 text-sm font-semibold text-gray-700">의견 내용</div>
+    <div class="p-3 space-y-2 text-sm">
+      <p class="whitespace-pre-wrap text-gray-800"><?= esc((string) $row->fb_content) ?></p>
+      <hr class="my-2"/>
+      <dl class="grid grid-cols-[5rem_1fr] gap-y-1 text-[12px] text-gray-600">
+        <dt class="font-semibold">화면</dt><dd><?= esc((string) ($row->fb_page_title ?: '-')) ?><br><span class="text-gray-400"><?= esc((string) ($row->fb_page_url ?: '')) ?></span></dd>
+        <dt class="font-semibold">작성자</dt><dd><?= esc((string) ($row->fb_mb_name ?? '')) ?> (idx <?= (int) $row->fb_mb_idx ?>, level <?= (int) $row->fb_mb_level ?>)</dd>
+        <dt class="font-semibold">지자체</dt><dd><?= (int) ($row->fb_lg_idx ?? 0) ?></dd>
+        <dt class="font-semibold">일시</dt><dd><?= esc((string) ($row->fb_regdate ?? '')) ?></dd>
+        <dt class="font-semibold">브라우저</dt><dd class="break-all text-gray-400"><?= esc((string) ($row->fb_user_agent ?? '')) ?></dd>
+      </dl>
+    </div>
+  </section>
+
+  <section class="border border-gray-300 rounded-lg overflow-hidden">
+    <div class="px-3 py-2 border-b bg-gray-50 text-sm font-semibold text-gray-700">처리</div>
+    <form action="<?= site_url('admin/feedback/' . (int) $row->fb_idx . '/status') ?>" method="post" class="p-3 space-y-3">
+      <?= csrf_field() ?>
+      <div>
+        <label class="block text-xs font-bold text-gray-700 mb-1">상태</label>
+        <select name="fb_status" class="border border-gray-300 rounded px-2 py-1.5 text-sm w-40">
+          <?php foreach (FeedbackModel::STATUSES as $s): ?>
+          <option value="<?= esc($s, 'attr') ?>" <?= (string) $row->fb_status === $s ? 'selected' : '' ?>><?= esc(FeedbackModel::statusLabel($s)) ?></option>
+          <?php endforeach; ?>
+        </select>
+      </div>
+      <div>
+        <label class="block text-xs font-bold text-gray-700 mb-1">처리 메모</label>
+        <textarea name="fb_admin_memo" rows="4" class="w-full border border-gray-300 rounded px-2 py-1.5 text-sm" maxlength="2000"><?= esc((string) ($row->fb_admin_memo ?? '')) ?></textarea>
+      </div>
+      <button type="submit" class="bg-btn-search text-white px-4 py-1.5 rounded-sm text-sm">저장</button>
+    </form>
+  </section>
+</div>
+
+<?php $files = $files ?? []; ?>
+<?php if (! empty($files)): ?>
+<section class="border border-gray-300 rounded-lg overflow-hidden mt-3">
+  <div class="px-3 py-2 border-b bg-gray-50 text-sm font-semibold text-gray-700">첨부 이미지 (<?= count($files) ?>)</div>
+  <div class="p-3 flex flex-wrap gap-3">
+    <?php foreach ($files as $f): ?>
+    <figure class="m-0">
+      <a href="<?= site_url('admin/feedback/file/' . (int) $f->ff_idx) ?>" target="_blank" rel="noopener">
+        <img src="<?= site_url('admin/feedback/file/' . (int) $f->ff_idx) ?>" alt="첨부 이미지"
+             style="max-width:280px;max-height:220px;border:1px solid #e5e7eb;border-radius:6px;"/>
+      </a>
+      <figcaption class="text-[11px] text-gray-400 mt-1"><?= $f->ff_kind === 'capture' ? '화면 캡처' : '사용자 첨부' ?></figcaption>
+    </figure>
+    <?php endforeach; ?>
+  </div>
+</section>
+<?php endif; ?>
diff --git a/app/Views/admin/layout.php b/app/Views/admin/layout.php
index e9f5bcb..23b447c 100644
--- a/app/Views/admin/layout.php
+++ b/app/Views/admin/layout.php
@@ -190,5 +190,6 @@ tailwind.config = {
     window.addEventListener('storage', function (e) { if (e.key === FONT_KEY) applyScale(curScale()); });
   })();
   </script>
+  <?= view('components/feedback_widget') ?>
 </body>
 </html>
diff --git a/app/Views/bag/layout/embed.php b/app/Views/bag/layout/embed.php
index 7a9ab30..ca378fc 100644
--- a/app/Views/bag/layout/embed.php
+++ b/app/Views/bag/layout/embed.php
@@ -218,5 +218,6 @@ tailwind.config = {
   if (document.readyState === 'loading') document.addEventListener('DOMContentLoaded', run, { once: true }); else run();
 })();
 </script>
+<?= view('components/feedback_widget') ?>
 </body>
 </html>
diff --git a/app/Views/bag/layout/portal.php b/app/Views/bag/layout/portal.php
index cb925ee..52854be 100644
--- a/app/Views/bag/layout/portal.php
+++ b/app/Views/bag/layout/portal.php
@@ -285,5 +285,6 @@ tailwind.config = {
     if (minus) minus.addEventListener('click', function () { applyScale(curScale() - 10); });
   })();
   </script>
+  <?= view('components/feedback_widget') ?>
 </body>
 </html>
diff --git a/app/Views/components/feedback_widget.php b/app/Views/components/feedback_widget.php
new file mode 100644
index 0000000..4497b55
--- /dev/null
+++ b/app/Views/components/feedback_widget.php
@@ -0,0 +1,144 @@
+<?php
+declare(strict_types=1);
+/**
+ * 사용자 의견 위젯 — 화면 우하단 플로팅 버튼 + 모달.
+ * 보내기 시 화면을 html2canvas 로 캡처해 의견과 함께 전송한다.
+ * 필요한 화면(뷰)에서 <?= view('components/feedback_widget') ?> 로 포함.
+ */
+$apiPath = (string) parse_url(base_url('feedback'), PHP_URL_PATH);
+?>
+<div id="fbWidget" class="no-print" style="position:fixed;right:16px;bottom:16px;z-index:11000;">
+  <button type="button" id="fbOpen" title="이 화면에 대한 의견 보내기"
+    style="display:inline-flex;align-items:center;gap:.4rem;background:#243a5e;color:#fff;border:0;border-radius:999px;padding:.6rem .9rem;font-size:.8rem;font-weight:700;box-shadow:0 4px 14px rgba(0,0,0,.25);cursor:pointer;">
+    <i class="fa-regular fa-comment-dots"></i> 의견
+  </button>
+</div>
+
+<div id="fbModal" class="no-print" style="display:none;position:fixed;inset:0;z-index:11001;background:rgba(0,0,0,.35);">
+  <div style="position:absolute;right:16px;bottom:16px;width:min(380px,92vw);background:#fff;border-radius:12px;box-shadow:0 10px 40px rgba(0,0,0,.3);overflow:hidden;">
+    <div style="display:flex;align-items:center;justify-content:space-between;padding:.7rem .9rem;background:#1a2b4b;color:#fff;">
+      <span style="font-size:.85rem;font-weight:700;"><i class="fa-regular fa-comment-dots"></i> 이 화면 의견 보내기</span>
+      <button type="button" id="fbClose" style="background:transparent;border:0;color:#fff;font-size:1.1rem;cursor:pointer;">&times;</button>
+    </div>
+    <div style="padding:.9rem;">
+      <textarea id="fbContent" rows="5" maxlength="1000" placeholder="이 화면에서 불편하거나 바꿨으면 하는 점을 자유롭게 적어 주세요."
+        style="width:100%;border:1px solid #d1d5db;border-radius:8px;padding:.6rem;font-size:.85rem;resize:vertical;box-sizing:border-box;"></textarea>
+      <label style="display:flex;align-items:center;gap:.4rem;margin-top:.5rem;font-size:.75rem;color:#6b7280;">
+        <input type="checkbox" id="fbShot" checked/> 현재 화면 캡처 첨부
+      </label>
+      <div style="margin-top:.5rem;">
+        <label for="fbFiles" style="display:inline-flex;align-items:center;gap:.35rem;font-size:.75rem;color:#243a5e;border:1px dashed #c7cdd6;border-radius:8px;padding:.4rem .6rem;cursor:pointer;">
+          <i class="fa-regular fa-image"></i> 이미지 첨부 (최대 5장)
+        </label>
+        <input type="file" id="fbFiles" accept="image/*" multiple style="display:none;"/>
+        <div id="fbPreview" style="display:flex;flex-wrap:wrap;gap:.3rem;margin-top:.4rem;"></div>
+      </div>
+      <div id="fbMsg" style="font-size:.75rem;margin-top:.4rem;min-height:1em;"></div>
+      <div style="display:flex;justify-content:flex-end;gap:.4rem;margin-top:.5rem;">
+        <button type="button" id="fbCancel" style="border:1px solid #d1d5db;background:#fff;border-radius:8px;padding:.45rem .8rem;font-size:.8rem;cursor:pointer;">취소</button>
+        <button type="button" id="fbSend" style="border:0;background:#243a5e;color:#fff;border-radius:8px;padding:.45rem .9rem;font-size:.8rem;font-weight:700;cursor:pointer;">보내기</button>
+      </div>
+    </div>
+  </div>
+</div>
+
+<script>
+(function () {
+  var API = location.origin + <?= json_encode($apiPath, JSON_HEX_TAG | JSON_HEX_APOS | JSON_HEX_QUOT) ?>;
+  var widget = document.getElementById('fbWidget');
+  var modal  = document.getElementById('fbModal');
+  var content = document.getElementById('fbContent');
+  var msg = document.getElementById('fbMsg');
+  var sendBtn = document.getElementById('fbSend');
+  var shotChk = document.getElementById('fbShot');
+  var fileInput = document.getElementById('fbFiles');
+  var preview = document.getElementById('fbPreview');
+  var attachments = []; // 선택된 이미지 File 목록(최대 5)
+
+  function renderPreview() {
+    preview.innerHTML = '';
+    attachments.forEach(function (file, i) {
+      var url = URL.createObjectURL(file);
+      var box = document.createElement('span');
+      box.style.cssText = 'position:relative;display:inline-block;';
+      box.innerHTML = '<img src="' + url + '" style="width:48px;height:48px;object-fit:cover;border-radius:6px;border:1px solid #e5e7eb;">'
+        + '<button type="button" data-i="' + i + '" title="제거" style="position:absolute;top:-6px;right:-6px;width:18px;height:18px;border-radius:50%;border:0;background:#dc2626;color:#fff;font-size:11px;line-height:1;cursor:pointer;">&times;</button>';
+      preview.appendChild(box);
+    });
+  }
+  fileInput.addEventListener('change', function () {
+    Array.prototype.forEach.call(fileInput.files || [], function (f) {
+      if (attachments.length < 5 && /^image\//.test(f.type)) { attachments.push(f); }
+    });
+    fileInput.value = '';
+    renderPreview();
+  });
+  preview.addEventListener('click', function (e) {
+    var b = e.target.closest('button[data-i]');
+    if (!b) return;
+    attachments.splice(parseInt(b.getAttribute('data-i'), 10), 1);
+    renderPreview();
+  });
+
+  function open() { modal.style.display = 'block'; msg.textContent = ''; content.focus(); }
+  function close() { modal.style.display = 'none'; }
+  document.getElementById('fbOpen').addEventListener('click', open);
+  document.getElementById('fbClose').addEventListener('click', close);
+  document.getElementById('fbCancel').addEventListener('click', close);
+
+  // html2canvas 지연 로드
+  function ensureH2C(cb) {
+    if (typeof html2canvas === 'function') { cb(); return; }
+    var s = document.createElement('script');
+    s.src = 'https://cdnjs.cloudflare.com/ajax/libs/html2canvas/1.4.1/html2canvas.min.js';
+    s.onload = function () { cb(); };
+    s.onerror = function () { cb(); }; // 실패해도 텍스트만 전송
+    document.head.appendChild(s);
+  }
+
+  function capture(cb) {
+    if (!shotChk.checked) { cb(''); return; }
+    ensureH2C(function () {
+      if (typeof html2canvas !== 'function') { cb(''); return; }
+      var prevW = widget.style.display, prevM = modal.style.display;
+      widget.style.display = 'none'; modal.style.display = 'none';
+      var scale = Math.min(1, 1280 / Math.max(1, window.innerWidth));
+      html2canvas(document.body, { scale: scale, useCORS: true, logging: false, backgroundColor: '#ffffff' })
+        .then(function (canvas) {
+          widget.style.display = prevW; modal.style.display = prevM;
+          try { cb(canvas.toDataURL('image/jpeg', 0.7)); } catch (e) { cb(''); }
+        })
+        .catch(function () { widget.style.display = prevW; modal.style.display = prevM; cb(''); });
+    });
+  }
+
+  function send() {
+    var text = (content.value || '').trim();
+    if (!text) { msg.style.color = '#dc2626'; msg.textContent = '의견 내용을 입력해 주세요.'; return; }
+    sendBtn.disabled = true; msg.style.color = '#6b7280'; msg.textContent = '전송 중…';
+    capture(function (shot) {
+      var fd = new FormData();
+      fd.append('content', text);
+      fd.append('page_url', location.pathname + location.search);
+      fd.append('page_title', (document.title || '').slice(0, 200));
+      if (shot) fd.append('screenshot', shot);
+      attachments.forEach(function (file) { fd.append('files[]', file, file.name); });
+      fetch(API, { method: 'POST', body: fd, credentials: 'same-origin' })
+        .then(function (r) { return r.json(); })
+        .then(function (d) {
+          sendBtn.disabled = false;
+          if (d && d.ok) {
+            msg.style.color = '#059669'; msg.textContent = '의견이 접수되었습니다. 감사합니다.';
+            content.value = '';
+            attachments.length = 0; renderPreview();
+            setTimeout(close, 900);
+          } else {
+            msg.style.color = '#dc2626'; msg.textContent = (d && d.message) || '전송에 실패했습니다.';
+          }
+        })
+        .catch(function () { sendBtn.disabled = false; msg.style.color = '#dc2626'; msg.textContent = '전송 중 오류가 발생했습니다.'; });
+    });
+  }
+  sendBtn.addEventListener('click', send);
+})();
+</script>
diff --git a/writable/database/feedback_file_table.sql b/writable/database/feedback_file_table.sql
new file mode 100644
index 0000000..031c62d
--- /dev/null
+++ b/writable/database/feedback_file_table.sql
@@ -0,0 +1,10 @@
+-- 사용자 의견 첨부 이미지(여러 장). 캡처/업로드 공통.
+CREATE TABLE IF NOT EXISTS feedback_file (
+  ff_idx     INT AUTO_INCREMENT PRIMARY KEY,
+  ff_fb_idx  INT NOT NULL,
+  ff_kind    VARCHAR(20) NOT NULL DEFAULT 'upload',  -- capture | upload
+  ff_path    VARCHAR(255) NOT NULL,
+  ff_mime    VARCHAR(50) NULL,
+  ff_regdate DATETIME NULL,
+  INDEX idx_ff_fb (ff_fb_idx)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_general_ci;
diff --git a/writable/database/feedback_table.sql b/writable/database/feedback_table.sql
new file mode 100644
index 0000000..b9b0b49
--- /dev/null
+++ b/writable/database/feedback_table.sql
@@ -0,0 +1,21 @@
+-- 사용자 의견(피드백) 테이블
+-- 각 화면에서 사용자가 남긴 의견 + 자동수집 맥락(화면·계정·지자체) + 스크린샷 경로 저장.
+CREATE TABLE IF NOT EXISTS feedback (
+  fb_idx        INT AUTO_INCREMENT PRIMARY KEY,
+  fb_lg_idx     INT NULL,
+  fb_mb_idx     INT NULL,
+  fb_mb_name    VARCHAR(100) NULL,
+  fb_mb_level   INT NULL,
+  fb_content    TEXT NOT NULL,
+  fb_page_url   VARCHAR(255) NULL,
+  fb_page_title VARCHAR(255) NULL,
+  fb_screenshot VARCHAR(255) NULL,
+  fb_user_agent VARCHAR(255) NULL,
+  fb_status     VARCHAR(20) NOT NULL DEFAULT 'new',
+  fb_admin_memo TEXT NULL,
+  fb_regdate    DATETIME NULL,
+  fb_updated    DATETIME NULL,
+  INDEX idx_fb_lg (fb_lg_idx),
+  INDEX idx_fb_status (fb_status),
+  INDEX idx_fb_regdate (fb_regdate)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_general_ci;